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Comcast cutting out constantly

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Comcast cutting out constantly

My comcast internet is consistently cutting out and the problem is so bad we can’t watch tv or finish anything online, Comcast keeps resetting it reformatting whatever they are doing, it’s not working, I’m payin over $100 for internet alone, not acceptable
Expert

Re: Comcast cutting out constantly

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

Post the requested info from here;


https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...



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Frequent Visitor

Re: Comcast cutting out constantly

Also comcast does this without any input from me or notice to me.  It seems comcast's web site has been hacked and people are just doing what they want.

 

2019-12-04, 01:01:29 Critical (3) Resetting the cable modem due to docsDevResetNow

 

This the online reset on  your account page for your modem.  This was not me.

Frequent Visitor

Re: Comcast cutting out constantly

Check to see if your correctable errors are like this this comes and goes at random time -

693

41

1446

1252

1218

1195

1367

1191

1222

277

426

536

778

856

874

924

1

1

0

0

1

2

1

1