New Poster
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5 Messages
Comcast cutting out constantly
My comcast internet is consistently cutting out and the problem is so bad we can’t watch tv or finish anything online, Comcast keeps resetting it reformatting whatever they are doing, it’s not working, I’m payin over $100 for internet alone, not acceptable
EG
Expert
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111.6K Messages
6 years ago
Start here;
https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474
Post the requested info from here;
https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m-p/1253381#M192739
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JMy1
Contributor
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92 Messages
6 years ago
Also comcast does this without any input from me or notice to me. It seems comcast's web site has been hacked and people are just doing what they want.
2019-12-04, 01:01:29 Critical (3) Resetting the cable modem due to docsDevResetNow
This the online reset on your account page for your modem. This was not me.
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JMy1
Contributor
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92 Messages
6 years ago
Check to see if your correctable errors are like this this comes and goes at random time -
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