Afrelich's profile

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Tuesday, May 12th, 2020 3:00 AM

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Blocking an unknown device?

This morning I had a notification that a new device had connected to my network. It was classified as a router, called Technicolor CGM4140COM. I do not recognize the device and paused it immediately- there did not appear to be any activity- but could not see how to block it, other than forgetting the device, which would allow it to reconnect. Any suggestions?

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Expert

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103.5K Messages

4 years ago

Their Advanced Security feature has recently been pushed to their gateway devices via a firmware update whether you want it or not, hence the hypochondriac notices. It's buggy.

We've seen many many posts about this here lately ! The work-around is to disable the Advanced Security and not use it for now, it's buggy.;


https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security

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3 years ago

Troubleshoot it then change password

Expert

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103.5K Messages

Year old dead thread now being closed.

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