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Blink XT2 Cameras

Regular Contributor

Blink XT2 Cameras

Hello forum peeps.  It has been A LOOOONG time since I signed on and read anything and enlsited you all for help.   Guess that is a good thing Smiley Wink

Modem: TECHNICOLOR CGM4140COM

Mesh with 9 XFi Pods (House not real big, but the walls and such wreak havoc for some reason and have dead spots I needed to cover and pods work great!).

 

I bought Blink four XT2 Cameras.   I set two of the four up.  EZPZ and no issues.  Wanted to test things out for a month.  All good.  Went to add the other 2 and they would not connect.

 

Rebooted router.  Sync module.  Phone app is on.  Loggec out/in of Blink app.  No go.

 

I called link tech support had me use my phone as a 2.4 Hotspot.  Switch the connection on the App and cameras to it.   Boom I was able to add the two cameras instantly.

 

So I switch back to my Xfinity wifi and the two new cameras are not working.  The other two that worked before are still good to go.

 

So it appears I need to explicitly setup 2.4 and 5Ghz on seperate SSIDs.  Blink support sugested I to do this and they cannot answer why I had no issue with the other two cameras. And since all four worked just fine on my 2.4 hotspot, the issue is with the cameras getting muddled with the dual band Smiley Sad  I found a few support items in the blink forums also confirming that the cameras only work on 2.4.  Even mention using certain channels.   Ran across this artcile as well: https: // www . homecamcafe.com/connect-device-insists-2-4-ghz-wireless/

 

I see that the Blink Sync Module is on 2.4 and ALL cameras show up in the not connected list, as they only connect when activated.  And the info I see in the details is they are using 2.4 when they connect.

 

So I gave up and went go to edit my modem/router, but see I can no longer edit things directly.  And I go online and in the Phone App and I see no way of renaming the 2.4 wifi.

 

So how can I do this?

 

Thanks!

Regular Contributor

Re: Blink XT2 Cameras

It seems if you have the pods you can't do anything?  (See this post: https://forums.xfinity.com/t5/Xfinity-xFi/Router-Channel-Settings/td-p/3173478)

 

Is there really no way to change channels and/or disable 5Ghz?

 

Blink supports keeps just reiterating device WILL ONLY WORK on 2.4.  The Blink Module is on 2.4.  The two working cameras are on 2.4.  The two non-working cameras try to connect (and I get alerted when they do) to 2.4 (at least this is what the xfi app says).  

 

I was told to expect my two working cameras to stop working as they should of never been able to connect.  And it appears to the two tech support folks who were mad at me say it MUST BE 2.4 and no matter what I tell them about 2.4 being active and there they keep saying they cameras are trying to connect to the 5Ghz.  It makes no sense a that a 2.4 device would try to connect to another band.  It makes no sense the 2.4 is there, but they are saying it can't get to it.  Ugh!

 

I did notice that the two cameras show up (via the Xfia app) as "Brand = Generic Brand , Model = Vendor: Texas Instrument" devices while the two working ones show up as "Brand = Blink , Model =Blink / Blink XT Camera".  And I mentioned that , but Blink support just ignored me.

 

Web searching ahs really not turned up any info on Blink XT2 cameras and Xfinity network.  I find this odd.  Maybe the 3 search engines have tehm ranked so low I have to keep looking. Tried all manner of wording to find stuff.

 

Oh well.  If I run across new info I will reply.  Things should nt be this hard with current state of tech.