Frequent Visitor
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17 Messages
Arriss SB8200 2nd Ethernet Connection
Hello, I had my modem provisioned so i can use the second eathernet connection for internet access. However, after a reboot the second connection stopped working. Please help. Thanks, Mike
Accepted Solution
XfinityMichaelC
Administrator
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4.4K Messages
5 years ago
Greetings, @mike_la! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that the modem has lost the ability to use the 2nd WAN port. I would like to have a look into this and see if we can get you back up and running! Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
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mike_la
Frequent Visitor
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17 Messages
5 years ago
Is their a comcast employee who could help me with this? Thanks
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EG
Expert
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111.8K Messages
5 years ago
I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. You should get a reply here in your topic. Good luck !
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XfinityMichaelC
Administrator
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4.4K Messages
5 years ago
I'm glad I was able to assist you in getting the 2nd IP address back and working for you, @mike_la. If you ever need further assistance don't hesitate to reach out to us.
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