Hello, I had my modem provisioned so i can use the second eathernet connection for internet access. However, after a reboot the second connection stopped working. Please help. Thanks, Mike
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I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. You should get a reply here in your topic. Good luck !
Greetings, @mike_la! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that the modem has lost the ability to use the 2nd WAN port. I would like to have a look into this and see if we can get you back up and running! Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
I'm glad I was able to assist you in getting the 2nd IP address back and working for you, @mike_la. If you ever need further assistance don't hesitate to reach out to us.