About mike_la

mike_la · ‎11-15-2019

Hello, I'm hoping a comcast employee can help me. The last person that was helping me left comcast and i dont think any took up her open issues. I have added a second IP to my account so that the 2nd ethernet connection on my modem would work. It was working great up till a couple of weeks ago when their was a comcast outage in my area and i lost the activation on the second connection on my modem. Can anyone please help? Thanks P.S. ComcastElla was helping me with this but i do not know who took over her items.

mike_la · ‎11-08-2019

Hello, A couple of weeks ago there was a comcast outage in my area and when my modem came back online i lost the second IP address i should have. The second network connection on my modem is dead. I think its just a provisioning issue. Can you help? Thanks, Mike

mike_la · ‎06-30-2019

Hello, is their a comcast employee who could help me get a second IP address for my gigabit internet service? Thanks so much

mike_la · ‎12-28-2018

Is there any xfinity employee who could help me get a cable card to work. This is my third one and every one of them seems to activate successfully and pair to the Tivo but I always get a message “not staged”. Can anyone help? Thanks

About mike_la

Arriss SB8200 2nd Ethernet Connection

Arris SB8200 2nd Ethernet Port

Second IP for Arris SB8200

Cable card not staged