mike_la's profile

Frequent Visitor

 • 

17 Messages

Monday, August 3rd, 2020 1:00 PM

Closed

Arriss SB8200 2nd Ethernet Connection

Hello, I had my modem provisioned so i can use the second eathernet connection for internet access. However, after a reboot the second connection stopped working.  Please help. Thanks, Mike

This conversation is no longer open for comments or replies and is no longer visible to community members.

Accepted Solution

Administrator

 • 

4.4K Messages

5 years ago

Greetings, @mike_la! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that the modem has lost the ability to use the 2nd WAN port. I would like to have a look into this and see if we can get you back up and running! Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

Frequent Visitor

 • 

17 Messages

5 years ago

Is their a comcast employee who could help me with this? Thanks

Expert

 • 

111.5K Messages

5 years ago

I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. You should get a reply here in your topic. Good luck !

Administrator

 • 

4.4K Messages

5 years ago

I'm glad I was able to assist you in getting the 2nd IP address back and working for you, @mike_la. If you ever need further assistance don't hesitate to reach out to us.

forum icon

New to the Community?

Start Here