joseph_gorman1's profile

New Poster

 • 

1 Message

Wednesday, January 8th, 2020 1:00 PM

Closed

Arris 8200 Second IP for port 2

I upgraded my modem, and had the longest time trying to get support to grant a second IP on my device, but they only sent me to business sales. Could anyone assist with granting a second IP to my device so that I can run my lab setup directly on the internet, instead of forwarded through my current firewalls?

 

Thanks

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

103.5K Messages

4 years ago

First, check the "Rate Card" for your local area to see if that feature is even available anymore. Seems that it is being phased out;

 

https://www.xfinity.com/support/rate-card/

 

It's a PDF.


Scroll down to "Xfinity Internet" and look for "Additional IP Addresses".

 

If nothing is listed then it's likely to have been discontinued in your local market area.

forum icon

New to the Community?

Start Here