iPhone XR won’t connect with XFi pods

So I just installed the XFi pods. My tv is connected to a pod and works fine so I know it’s not a connectivity problem with the pod. My iPhone will connect to the network but as I get further from the modem and get near the pod, the network signal still shows strong but I have NO internet access at all. Might this be a security feature? Not sure how to fix this

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Responses

Accepted Solution

Danstepanukha

New Poster

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2 Messages

4 years ago

So after troubleshooting the simple things like restarting the modem, plugging and replugging the pods, what actually fixed this issue was resetting my iPhone Network setting.

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user_m5th11

Official Employee

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39 Messages

4 years ago

Hello. My apologies you're experincing issues with the Xfinity xFi application. Have you attempted to connect your iPhone XR using the xFi web portal instead of the xFi application ? If not, would you kindly attempt to access xFI through the web portal and see if that helps.

Here is the link : xfinity.com/myxFi)

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Xfinity App

Danstepanukha

iPhone XR won’t connect with XFi pods

Danstepanukha

user_m5th11

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