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Xfi randomly pausing devices

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Regular Visitor

Xfi randomly pausing devices

I have multiple devices that are paused randomly at different times of the day. I have to go into my xfi and manually unpause them one by one. This happens every day, sometimes four times in a day. Anyone else have this problem or a solution?
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Official Employee

Re: Xfi randomly pausing devices

Hi @Venger2k, I'm sorry to hear this. Can you provide some additional details?

 

Can you confirm that these devices are not tied to a profile that has downtime schedules set up? 

Are the devices associated to a profile with an Active Time Limit set? If so, is the active time lime set up to automatically pause devices once the limit is met?

 


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