Frequent Visitor
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7 Messages
XFI loging fails
I keep getting XFI not avialble try back later, My system was installed a week ago. How do I get access to XFI?
Frequent Visitor
•
7 Messages
I keep getting XFI not avialble try back later, My system was installed a week ago. How do I get access to XFI?
AlanF51XF
Frequent Visitor
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7 Messages
5 years ago
I get this error
We're Having Some Trouble
Please try again. If the problem persists, check back later.
I can access the Moden setup with username and password I created
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AlanF51XF
Frequent Visitor
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7 Messages
5 years ago
I can see the user name I used when the account was setup and the one Comcast created . Neither are able to login. When I try from my phone the error is signout and try again and then the message is call to setup Xfi. Problem is I will need to call from home when I am on the netwrok.
I really need to get this system working in the 30 day window or move on.
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XfinityAmira
Official Employee
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3.5K Messages
5 years ago
Hello @AlanF51XF, thanks for reaching out to our Forums! Although I'm happy about you taking advantage of xFi, I am very sorry to hear you are receiving errors when trying to access the website. I would be more than happy to assist you with this concern. Can you please send me a private message including the full name as it appears on the account and your full name if different?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message
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AlanF51XF
Frequent Visitor
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7 Messages
5 years ago
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XfinityAmira
Official Employee
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3.5K Messages
5 years ago
@AlanF51XF, thanks for letting me know and I am happy to hear you're being assisted with this by another agent. Please continue to work with ComcasMichael and I will go ahead and lock this thread.
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