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XFI Advanced Secuirty

Contributor

XFI Advanced Secuirty

Today I noticed that I have XFI advanced security enabled, I never signed up for it, nor did I ever enable it.  I called Comast and they had no idea how it got activated either. They told me I'm not paying for it but couldn't explain how it got started. I went ahead and disabled it on my end, but I just don't understand why is it even there? It wasn't even an option before, does anyone know whats goings on? 

 

Thanks

Official Employee

Re: XFI Advanced Secuirty

Tatyana1 -- Thank you for reaching out.  The xFi Advanced Security feature is now included with your Gateway and is rolling out to customers with compatible Gateways over the next few weeks.  

When logging into xFi recently, you should have seen a What's New screen with some information about this.  


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Contributor

Re: XFI Advanced Secuirty

So is it OK if I disabled it? Or should this be ebabled? I already have enough protection on my computer. I have a streaming device connected but I don't think it needs any extra protection.

Official Employee

Re: XFI Advanced Secuirty

Tatyana1 -- You can choose to have the feature enabled or disabled.  You can read more about xFi Advanced Security and decide if it would benefit you here -- 
https://www.xfinity.com/support/articles/getting-started-with-xfinity-xfi-advanced-security
https://www.xfinity.com/support/articles/xfinity-xfi-faqs


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Contributor

Re: XFI Advanced Secuirty

Thank you for posting a link but I'm not technically savyy enough to decide if its for me or not.  I want to be protected but at the same time Im afraid that the system might start blocking things or act extremely restrictive. The default firwall setting in admin tool is low security, so may be too much security is not good. If you can shine more light that would be great.

Official Employee

Re: XFI Advanced Secuirty

You can always chose to enable the feature and see how it works for you. 
With the feature enabled, whenever a threat is detected, it’s automatically blocked and you are notified in xFi and given tips on how to resolve.  You can also choose to enable push notifications for threats.  For certain threat types, you can opt to allow access for a certain period of time.  (Keep in mind that by doing so, you may be putting your network at risk and making it vulnerable to malicious activity.)

 You retain the ability to enable and disable the feature yourself.  Here is another article with additional information about threat types and how to enable/disable the feature -- 
https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security


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New Poster

Re: XFI Advanced Secuirty

I came across this earlier as well it was enable and I disable it.
Contributor

Re: XFI Advanced Secuirty

The modem existed without it for a long time and everything was fine, so I don't see how this feature is gonna make anything better, I don't trust it.

Silver Problem Solver

Re: XFI Advanced Secuirty


@Tatyana1 wrote:

The modem existed without it for a long time and everything was fine, so I don't see how this feature is gonna make anything better, I don't trust it.


At least we have the option to disable it.


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Contributor

Re: XFI Advanced Secuirty

Never Mind

Contributor

Protected Browsing question

Is protected browsing only available on one model?

Silver Problem Solver

Re: Protected Browsing question


@Tatyana1 wrote:

Is protected browsing only available on one model?


It is only availble on the XB3 and XB6.

https://www.xfinity.com/support/articles/xfinity-xfi-faqs


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