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Devices missing from port forwarding list

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Frequent Visitor

Devices missing from port forwarding list

I'm trying to setup port forwarding to a device but the list of device names shown under port forwarding is not updated. There's devices on that list that I haven't used in years but the device i connected yesterday isn't showing up. I can see the device under Devices, and even change the name of it, but it never shows up under port forwarding devices.

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Official Employee

Re: Devices missing from port forwarding list


@dailen wrote:

I'm trying to setup port forwarding to a device but the list of device names shown under port forwarding is not updated. There's devices on that list that I haven't used in years but the device i connected yesterday isn't showing up. I can see the device under Devices, and even change the name of it, but it never shows up under port forwarding devices.


If a device is not showing in the port forwarding drop down, it could be for a couple of reasons. 

1. The device is not currently connected to your home network. 

2. The device is using IPv6, xFi does not support port forwarding for IPv6 devices. 

 

You can find more information on port forwarding in xFi, here:  Tips for Port Forwarding in xFi.

 

 


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Frequent Visitor

Re: Devices missing from port forwarding list

Brittany, I'm a professional IT Systems Engineer. They're not using IPV6 (it's disabled) and I'm actively using connected to it via SSH so I know it's on :-)