streaming not working

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@TE1000 wrote:

After logging onto my account I am not able to get any streaming shows either on my computer over Spectrum internet or over Verizon or Spectrum internet on my Samsung cell phone. Only 4 channels show up in all channels  live TV, these do stream but they are channels i never watch.

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are you an X1 customer with set top box in the home and xfinity internet?

I have my own modem but am an Xfinity customer with internet and cable package

I do have a set top DVR and a couple of smaller tv units

Still doesn't work on computer, Roku tv, nor cell phone.

I am an Xfinity triple play customer. High speed internet, cable, telephone and DVR. DVR and tv boxs are rented from Xfinity but my router and cable modem are mine.

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@TE1000 wrote:
I am an Xfinity triple play customer. High speed internet, cable, telephone and DVR. DVR and tv boxs are rented from Xfinity but my router and cable modem are mine.

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have you recently move or replaced your modem/gateway? does a smart phone/tablet work on the wifi when connected to your own home internet?