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@kevin112 wrote:
Hello,
I'm trying to stream and am getting the "ftde.provision.accountMismatch" error. I've cleared cookies and still does not work.
Based on other threads I tried messaging ComcastAmir with info about my account but he has not responded. Is there anything else I can do?
Thank you.
call 800-comcast and select billing. ask the agent to fix your username to point only to your current address/account.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Hello kevin112, I know your time is valuable and really appreciate you taking a moment out of your busy day to reach out regarding this concern. I replied to your private message, please reach back out to me there for further assistance.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
