Xfinity Stream on Roku createDrmSession.403-102

OK, so how I got it to work is: I bought another modem, and as soon as the new MAC address was i the system, I was able to remove and add the streaming app and it works.

So now I have a few questions:
1. Is there a limit to the number of Roku devices I can have active on my account?
2. Is there a maximum number of concurrent streams?

2a. Do I need to logout or stop the stream when I am done (fell asleep or went to another room) and if yes, is there a timer setting I can use to automatically stop streaming after some time - say 4 hours?

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@bwalters520 wrote:

OK, so how I got it to work is: I bought another modem, and as soon as the new MAC address was i the system, I was able to remove and add the streaming app and it works.

So now I have a few questions:
1. Is there a limit to the number of Roku devices I can have active on my account?
2. Is there a maximum number of concurrent streams?

2a. Do I need to logout or stop the stream when I am done (fell asleep or went to another room) and if yes, is there a timer setting I can use to automatically stop streaming after some time - say 4 hours?

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1. roku are seen as any other streaming device and free at this time.

2. if you have at least one X1 set top box active and installed in your home then 5 streams at one time are allowed.

2a. yes. a common problem is that a PC browser is 'closed' without stopping the stream leaving a stream session active. user should stop the stream and close the streaming session before exiting the browser or reboot of the PC. on Roku I just press left arrow until the stream has stopped.

I was advised to return my X1 (?)

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@RobertWy wrote:

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@Rustyben wrote:

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@bwalters520 wrote:

OK, so how I got it to work is: I bought another modem, and as soon as the new MAC address was i the system, I was able to remove and add the streaming app and it works.

So now I have a few questions:
1. Is there a limit to the number of Roku devices I can have active on my account?
2. Is there a maximum number of concurrent streams?

2a. Do I need to logout or stop the stream when I am done (fell asleep or went to another room) and if yes, is there a timer setting I can use to automatically stop streaming after some time - say 4 hours?

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1. roku are seen as any other streaming device and free at this time.

2. if you have at least one X1 set top box active and installed in your home then 5 streams at one time are allowed.

2a. yes. a common problem is that a PC browser is 'closed' without stopping the stream leaving a stream session active. user should stop the stream and close the streaming session before exiting the browser or reboot of the PC. on Roku I just press left arrow until the stream has stopped.

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Rusty,

If you leave the stream running, does it count against the data cap?

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if you mean the roku using the xfinity stream TV beta channel, then no. using the other internet channels on the roku then yes.