Xfinity Beta on Roku Stopped working across all devices

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@Trailrunnerx wrote:
My stream beta was working fine but now i get a createDrmSession.403-102 across 3 Roku that I’ve tried. Phone support was no help. Restarted modem/router, reactivated my services, deleted and reinstalled app, rebooted Rokus. Still the same error, incredibly frustrating because my Comcast rep suggested using Roku. I am in my home connected to my Wi-Fi. This is very aggravating to have spent over an hour on the phone with no resolution.

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what happened when you tried accessing via smart phone/tablet or desk/laptop/

Hi, Trailrunnerx! Thank you for posting! I can definitely check your account and see what caused an error message. I got your private message and will reply back asap. 

@Trailrunnerx - Happy to hear that! Thank you for sharing the troubleshooting steps!