Streaming in edge, chrome choppy

No matter what I do streaming chrome and edge are unwatchable. on Tablets, iphone everything is ok, but not using a brower on windows 10. I've checked wired/wireless, done speed checks, removed cache, removed any blocked cookies, everything the web seems to suggest doing. Chrome is better than edge, but still annoyingly chopy. NO other service has this problem (ie netflix, Amazon, etc)

It seems like this is a known problem and cannot be fixed, is this true?