Regular Visitor
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1 Message
Re: Xfinity stream app not showing live channels
I am having this issue as well. Only one channel is showing in live tv when I log into streaming services. I tried doing the system refresh as previously suggested and that did not work. Calling support is also no help.
Accepted Solution
XfinityKenF
Official Employee
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8K Messages
5 years ago
samanthaP1, looks like we just had to transfer the user ID! Easy-peasy! Truly appreciate the convo in private message. Post again if you ever need assistance.
Ken
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XfinityKenF
Official Employee
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8K Messages
5 years ago
Hey samanthaP1! Thanks for posting. I understand how not being able to view your entire line up on the App is pretty frustrating so let's get to the bottom of this! We'll refresh your user name to make sure it's entitlements are in line with your account. I'll follow up in the private message you sent.
Ken
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