New Poster
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3 Messages
Peacock Streaming through Xfinity/Comcast
Peacock Premium is advertised as free to Comcast/Xfinity customers, but after I registered with my account, I can't connect.
Anyone know anything about this issue? (I've tried contacting Customer Service, but I get the Robo-Assistant who just goes around in circles, and I haven't been able to find a live, knowledgeable person to give me answers.)
Any help or insights are appreciated.
Thanks.
Andyross
Gold Problem Solver
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7.8K Messages
4 years ago
To get Peacock, you must have either Comcast TV service, or ordered a Flex box from Comcast if you have Internet only. You don't need to use the Flex box, and the first one is free.
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Tricia502
New Poster
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3 Messages
4 years ago
Thanks. I *do* have internet only, so I'll check about the Flex box, and see if that works out. Much appreciated.
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Tricia502
New Poster
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3 Messages
4 years ago
After checking out the various sites with FlexBox info, I found that because I have "Internet Essentials," I am not eligible to partake of the service.
(Apparently, my monthly payment does to generate enough profit for the Almighty Comcast.)
Thanks for your help.
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Rustyben
Expert
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24.6K Messages
4 years ago
what has been posted on this official forum is any level of service (paid) of internet. Do you have a free account or pay for your internet account?
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