I've deprovisioned all devices on your account (mobile, web). You should shortly see a request to log back in. All others will as well. lf they do not have your updated password, they will be denied.
Hi tony_preston1, the action that (ComcastArlene) has taken is the best way to ensure that every username on the account is logged out. Please reach back out to me here or via PM if you need anything further, have a good day.
@OceanCrown wrote: Amazing I been asking for the same thing for the last couple days and Xfinity is giving me the run around!
if these are people that you gave access at one time or the other you will need to ask to have all the streaming devices 'deprovisioned' on your account. before doing this change your password. an official employee will usually reply to your post within 72 hours. You can call 800-Comcast and ask for tech support, then ask tech support to transfer you to app support. ask the app support agent to deprovision all of your devices. It will be necessary to sign in on your own devices again. be sure to change the password prior to the call.
Thank you for letting us know this has been resolved for you. If you need assistance in the future, don't hesitate to reach out. Thanks for being a valued member of the Comcast family. Take care.
I need to get any device logged into the Xfinity Stream app forcefull logged out. Is there a way you can do this for me? I checked under "Manage Devices" and that doesnt show anyone logged in even though I did so on a second device to verify.
Hello @toijvann, we have deprovisioned all devices from your account. All users accessing this account will be required to log back in. Please ensure to change your password.
XfinityArlene
Official Employee
•
30 Messages
5 years ago
Hi @tony_preston1
I've deprovisioned all devices on your account (mobile, web). You should shortly see a request to log back in. All others will as well. lf they do not have your updated password, they will be denied.
0
0
tony_preston1
New Poster
•
2 Messages
5 years ago
0
0
CCAmir
Gold Problem Solver
•
7.2K Messages
5 years ago
Hi tony_preston1, the action that (ComcastArlene) has taken is the best way to ensure that every username on the account is logged out. Please reach back out to me here or via PM if you need anything further, have a good day.
0
0
OceanCrown
Regular Visitor
•
3 Messages
5 years ago
0
0
Rustyben
Expert
•
24.6K Messages
5 years ago
if these are people that you gave access at one time or the other you will need to ask to have all the streaming devices 'deprovisioned' on your account. before doing this change your password. an official employee will usually reply to your post within 72 hours. You can call 800-Comcast and ask for tech support, then ask tech support to transfer you to app support. ask the app support agent to deprovision all of your devices. It will be necessary to sign in on your own devices again. be sure to change the password prior to the call.
0
0
OceanCrown
Regular Visitor
•
3 Messages
5 years ago
0
0
Xfinity_Support
Official Employee
•
1K Messages
5 years ago
Thank you for letting us know this has been resolved for you. If you need assistance in the future, don't hesitate to reach out. Thanks for being a valued member of the Comcast family. Take care.
0
Absolut3zr0
New Poster
•
1 Message
5 years ago
I need to get any device logged into the Xfinity Stream app forcefull logged out. Is there a way you can do this for me? I checked under "Manage Devices" and that doesnt show anyone logged in even though I did so on a second device to verify.
0
Trimbo
New Poster
•
2 Messages
4 years ago
0
0
Rustyben
Expert
•
24.6K Messages
4 years ago
not sure what you are speaking of in your post. there is no issue with security. do you have a problem that you need addressed?
0
0
Kiwi8
New Poster
•
1 Message
4 years ago
How can I remotely log out of all my accounts using my xfinity login?
0
0
Rustyben
Expert
•
24.6K Messages
4 years ago
on each app, go to settings and select sign out.
0
0
toijvann
New Poster
•
1 Message
4 years ago
Can someone help me as well? Having the same issue and changed my password
0
0
XfinityStream
Official Employee
•
196 Messages
4 years ago
Hello @toijvann, we have deprovisioned all devices from your account. All users accessing this account will be required to log back in. Please ensure to change your password.
0
0
cesarramirez3
New Poster
•
1 Message
3 years ago
Hi,
I'm having the same issue, can you help me?
0
0