New Poster
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2 Messages
Device Reactivation
We have activated our Xfinity Streaming App on our Roku devices and works fine for months, except that for some reason, after a period of time, Xfinity app asks us to go thru the full device activation process again - This has happend multiple times. We have three Roku devices on differnet tvs and this reactivation process occurrs intermittingly on each of theses three devices. Does anyone know why this would occur and what if anything we can do?
Thanks
XfinityStream
Official Employee
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196 Messages
4 years ago
Hello @Kelpme,
Are you still experiencing activation issues on your Roku devices?
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Kelpme
New Poster
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2 Messages
4 years ago
Hello
I have not had to reactivate either of my three devices for about 10 days or so. SInce the problems seems to br somewhat random I am not if or when it will ocur again.
Thank you.
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