Frequent Visitor
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10 Messages
Cable TV - cant stream to laptop or phone
I have just cable TV. New account, replaced disconnected account under dead father's name at same location. I used to be able to watch on my phone or laptop using home WiFi. Now that old account is disconnected, and new account is all I have, I cant watch in phone or laptop. It tells me:
Let’s get your Adobe Flash Player up and running.
To enjoy a full range of entertainment, enable your Flash Player. It's easy.
Just click on the lock icon in Google Chrome's address bar and select "Allow" in the Flash dropdown.
CCAndrew
Gold Problem Solver
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25.9K Messages
4 years ago
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LL2021
Frequent Visitor
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10 Messages
4 years ago
New account.
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LL2021
Frequent Visitor
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10 Messages
4 years ago
I also deleted cookies and cache etc
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LL2021
Frequent Visitor
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10 Messages
4 years ago
Now cant get on demand on tv. We just had repairman out friday. I have spent hours upon hours dealing with comcast...
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LL2021
Frequent Visitor
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10 Messages
4 years ago
UGH no wonder people are cutting the cord. I can't get someone to talk to in the chat either
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Rustyben
Expert
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24.6K Messages
4 years ago
flash is no longer used (was only used to verify secure encrypted stream path). what operating system? what device?
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LL2021
Frequent Visitor
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10 Messages
4 years ago
Phone is a Samsung s7 chrome.
It used to work fine until today, though that was another account. Not sure why it is acting up now. I am tired of calling and chatting with Xfinity people. It has been a few hours a day for 5 or 6 days over last few weeks.
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LL2021
Frequent Visitor
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10 Messages
4 years ago
"
flash is no longer used (was only used to verify secure encrypted stream path). what operating system? what device?" I know that. I now have a few channels on phone. From Sky News to STAMB Naturescape? Only channels on phone. Please forget the laptop issue.
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Rustyben
Expert
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24.6K Messages
4 years ago
do you have an installed and working x1 set top box (not flex)?
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LL2021
Frequent Visitor
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10 Messages
4 years ago
Repairman brought box on Friday. On Demand on TV set Worked until yesterday. My phone, I was still using old acct, it was disconnected this am, then I could not stream on phone. Now I can, buy only a dozen or two odd channels
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LL2021
Frequent Visitor
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10 Messages
4 years ago
Yes, a set top box
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LL2021
Frequent Visitor
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10 Messages
4 years ago
so I cut and pasted a reply @Rustyben gave to someone earlier, in a chat this am and they fixed my streaming of cable tv on phone issue but they say they need to replace our less than 7 day old box with a newer box today. I have my doubts they will fix it as it has been one annoyance after another since December
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