I have the exact same problem. I have a Galaxy Note 9. I dropped the phone and received a replacement phone via Asurion Insurance. Old phone app worked perfectly. New phone (which transferred all my apps and settings) only shows the same 4 channels and never loads recent channels, nor show list of All Channels (only the 4 channels).
I have done everything possible to fix this to no avail. What is the problem and what is the fix?
Xfinity_Support
Official Employee
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1K Messages
5 years ago
On my way! We'll tackle your stream app channel line up issues. Just got your private message.
Ken
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JimLazos
New Poster
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1 Message
4 years ago
I have the exact same problem. I have a Galaxy Note 9. I dropped the phone and received a replacement phone via Asurion Insurance. Old phone app worked perfectly. New phone (which transferred all my apps and settings) only shows the same 4 channels and never loads recent channels, nor show list of All Channels (only the 4 channels).
I have done everything possible to fix this to no avail. What is the problem and what is the fix?
Thanks for the help.
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Theferstman
Regular Visitor
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3 Messages
4 years ago
Please help
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