New Poster
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1 Message
My DVR recordings are not showing up on my Xfinity Streaming App.
I have recorded several shows/movies and they are on my DVR. However, when I launch my app they are not showing up. I'm only using currently 8% of my DVR space, and I vigorously delete any shows I've watched or no longer interested in. I have removed and reinstalled my app and they still are not showing up.
XfinityAlyssaA
Official Employee
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1.1K Messages
3 years ago
Good morning @Jacarihill thank you so much for bringing your DVR concerns to our attention and we would be happy to look into this further. Can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastAlyssa” and click “Send a message."
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ARSW
New Poster
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1 Message
3 years ago
I am having the same problem. I cannot get my DVR recordings on my computer. I have tried calling comcast, was promised a call back, it is a week later and I have heard nothing.
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Rustyben
Expert
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24.6K Messages
3 years ago
do the recordings show up on a smart phone/tablet? do you get error messages?
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Cej2020
New Poster
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1 Message
3 years ago
Also, experiencing pixelation during dvr'd shows only on main tv with box.
Both issues have recently started within the past few weeks. Any suggestions?
Thank you
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