New Poster
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3 Messages
error message 43401
i am getting the message #43401. all my other services work fine. I tried installing and uninstalling the app and still not working.
Please advise with tips!
New Poster
•
3 Messages
i am getting the message #43401. all my other services work fine. I tried installing and uninstalling the app and still not working.
Please advise with tips!
XfinityRachelH
Official Employee
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2.3K Messages
6 years ago
clewis147 --
I pulled up your account and will Private Message you with more information. Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.
Thanks!
Rachel
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clewis147
New Poster
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3 Messages
6 years ago
Hi Rachel,
I did respond to the phone number and they let me know billing is not the issue.
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clewis147
New Poster
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3 Messages
6 years ago
I keep trying to log in and keeps giving me an error message of #43401. I am signed in with the only email that was provided.
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XfinityRachelH
Official Employee
•
2.3K Messages
6 years ago
clewis147 --
I responded to you above & have sent you a Private Message explaining the source of the error. Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.
Thanks!
Rachel
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XfinityRachelH
Official Employee
•
2.3K Messages
6 years ago
clewis147 --
I responded to you via Private Message.
Thanks!
Rachel
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