Garage Door Notifications

Have you checked your timestamps within My q app under history? Mine are wrong, they’re not even close to being correct. I’ve confirmed timezone and zip code, they’re correct.

May be a fluke, but are your notifications not working again?

What is so hard about engineering keeping this from crashing all the time? Plus, I’ve noticed that my motion alerts for my XFH cameras now have an audible push notification, I don’t need it audible. It’s all the monkeying around they keep doing, just leave it alone!

Mine is not working either.

Have the latest MyQ app.
Deleted all the garage door related rules
Removed the integration
Reconnected the integration
Re-setup the rules
Still nothing

I called Tier 3 tech in Colorado yesterday and it’s the same old, same old...wanted me to do the same steps as you and I’ve done this enough times to know that it’s on their side of things, not ours. Not gonna waste my time. Tier 3 told me the only way to have a ticket open with engineering is to do what you’ve already done. I was told there was only ONE ticket open for this issue, mines been down since Nov 18th, so it’s obviously not a top priority for their engineering department!

Push notifications worked this afternoon upon opening and closing the garage door, you?

"Appears" fixed!

Great @joey12volt! Thanks for confirming this appears to be fixed on your end. For anyone else who may be still having issues, please try the following: 

 

Delete the app, 

Power down your device for 1-3 minutes, 

Reinstall the app, 

Confirm if there are any changes on your end. 

 

If you're still having issues, please respond to this post so we can investigate. 

I’am prepared for my home app to not have a push notification, I just updated the xfinity home app, and now the Xfinity home app won’t connect to the garage door. I really wish you guys would leave the app the h*** alone, it’s every time YOU guys perform an update that 3rd party devices have a problem connecting. This just got remedied, and now appears to be down again, so albeit it only worked for a month until you guys go fiddling with the Xfinity app again! It’s always on your side, always has been, quit telling people to delete and reinstall, you’re wasting our time. I’ve been through this for a couple years now with this integration, it’s always on YOUR side!!! Leave the darn app alone!!

It looks okay now thanks. Xfinity app. But garage notifications are not