Trying to shop other TV packages but get error about Flex
I am looking to maybe come back to standard TV but when I try to shop for plans online, I see the error "Thanks for getting started! Since Flex is in your plan, the Xfinity Assistant can help complete your order online. Or, you can call 1-800-XFINITY." If I need to cancel Flex in order to do this, that is fine but I don't see an option to cancel Flex. Any ideas?