Cd624's profile

New Poster

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1 Message

Wednesday, September 2nd, 2020 12:00 PM

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New customer, can’t enter xFi app

Every time I try to sign in it says “Access not Authorized”
“You signed in successfully, but you must be an xfinity user to enjoy this service.” ??????????? Can anyone help?

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New Poster

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3 Messages

4 years ago

I have exactly the same problem. I need help please

New Poster

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2 Messages

4 years ago

Same here, can't find help anywhere.

New Poster

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1 Message

4 years ago

Same problem.  Can't start my new service.

New Poster

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1 Message

4 years ago

people are here since the chat support isn't always helpful and were hoping someone who is a little more competent has the solution. 

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