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ftde.provision.accountMismatch error

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ftde.provision.accountMismatch error

Hello,

 

I'm trying to stream and am getting the "ftde.provision.accountMismatch" error. I've cleared cookies and still does not work.

 

Based on other threads I tried messaging ComcastAmir with info about my account but he has not responded. Is there anything else I can do?

 

Thank you.

Expert

Re: ftde.provision.accountMismatch error


@kevin112 wrote:

Hello,

 

I'm trying to stream and am getting the "ftde.provision.accountMismatch" error. I've cleared cookies and still does not work.

 

Based on other threads I tried messaging ComcastAmir with info about my account but he has not responded. Is there anything else I can do?

 

Thank you.


call 800-comcast and select billing. ask the agent to fix your username to point only to your current address/account.



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: ftde.provision.accountMismatch error

Hello kevin112, I know your time is valuable and really appreciate you taking a moment out of your busy day to reach out regarding this concern. I replied to your private message, please reach back out to me there for further assistance. 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!