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Streaming in edge, chrome choppy

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Streaming in edge, chrome choppy

No matter what I do streaming chrome and edge are unwatchable. on Tablets, iphone everything is ok, but not using a brower on windows 10. I've checked wired/wireless, done speed checks, removed cache, removed any blocked cookies, everything the web seems to suggest doing. Chrome is better than edge, but still annoyingly chopy. NO other service has this problem (ie netflix, Amazon, etc)

It seems like this is a known problem and cannot be fixed, is this true?

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Re: Streaming in edge, chrome choppy


@Pleasanter wrote:

No matter what I do streaming chrome and edge are unwatchable. on Tablets, iphone everything is ok, but not using a brower on windows 10. I've checked wired/wireless, done speed checks, removed cache, removed any blocked cookies, everything the web seems to suggest doing. Chrome is better than edge, but still annoyingly chopy. NO other service has this problem (ie netflix, Amazon, etc)

It seems like this is a known problem and cannot be fixed, is this true?


I have a Win10 computer with an ethernet connection and I have been streaming since I got the computer a year ago.  

When I try to stream the first time each day, I get prompted to enable Flash.  Is that true for you?

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I am just a customer, volunteering my time to help other customers here in the Forums.
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Expert

Re: Streaming in edge, chrome choppy


@RobertWy wrote:

@Pleasanter wrote:

No matter what I do streaming chrome and edge are unwatchable. on Tablets, iphone everything is ok, but not using a brower on windows 10. I've checked wired/wireless, done speed checks, removed cache, removed any blocked cookies, everything the web seems to suggest doing. Chrome is better than edge, but still annoyingly chopy. NO other service has this problem (ie netflix, Amazon, etc)

It seems like this is a known problem and cannot be fixed, is this true?


I have a Win10 computer with an ethernet connection and I have been streaming since I got the computer a year ago.  

When I try to stream the first time each day, I get prompted to enable Flash.  Is that true for you?


click on the lock in the URL next time it happens and turn on flash for that website 'always'



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Silver Problem Solver

Re: Streaming in edge, chrome choppy


@Rustyben wrote:

@RobertWy wrote:

@Pleasanter wrote:

No matter what I do streaming chrome and edge are unwatchable. on Tablets, iphone everything is ok, but not using a brower on windows 10. I've checked wired/wireless, done speed checks, removed cache, removed any blocked cookies, everything the web seems to suggest doing. Chrome is better than edge, but still annoyingly chopy. NO other service has this problem (ie netflix, Amazon, etc)

It seems like this is a known problem and cannot be fixed, is this true?


I have a Win10 computer with an ethernet connection and I have been streaming since I got the computer a year ago.  

When I try to stream the first time each day, I get prompted to enable Flash.  Is that true for you?


click on the lock in the URL next time it happens and turn on flash for that website 'always'


Rust, my URL doesn't have Flash in the lock.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Expert

Re: Streaming in edge, chrome choppy


@RobertWy wrote:

@Rustyben wrote:

@RobertWy wrote:

@Pleasanter wrote:

No matter what I do streaming chrome and edge are unwatchable. on Tablets, iphone everything is ok, but not using a brower on windows 10. I've checked wired/wireless, done speed checks, removed cache, removed any blocked cookies, everything the web seems to suggest doing. Chrome is better than edge, but still annoyingly chopy. NO other service has this problem (ie netflix, Amazon, etc)

It seems like this is a known problem and cannot be fixed, is this true?


I have a Win10 computer with an ethernet connection and I have been streaming since I got the computer a year ago.  

When I try to stream the first time each day, I get prompted to enable Flash.  Is that true for you?


click on the lock in the URL next time it happens and turn on flash for that website 'always'


Rust, my URL doesn't have Flash in the lock.


if you are using chrome click the lock on (this page too) any page and look for the flash option. when on the TV site change it to allow.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Silver Problem Solver

Re: Streaming in edge, chrome choppy


@Rustyben wrote:

@RobertWy wrote:

@Rustyben wrote:

@RobertWy wrote:

@Pleasanter wrote:

No matter what I do streaming chrome and edge are unwatchable. on Tablets, iphone everything is ok, but not using a brower on windows 10. I've checked wired/wireless, done speed checks, removed cache, removed any blocked cookies, everything the web seems to suggest doing. Chrome is better than edge, but still annoyingly chopy. NO other service has this problem (ie netflix, Amazon, etc)

It seems like this is a known problem and cannot be fixed, is this true?


I have a Win10 computer with an ethernet connection and I have been streaming since I got the computer a year ago.  

When I try to stream the first time each day, I get prompted to enable Flash.  Is that true for you?


click on the lock in the URL next time it happens and turn on flash for that website 'always'


Rust, my URL doesn't have Flash in the lock.


if you are using chrome click the lock on (this page too) any page and look for the flash option. when on the TV site change it to allow.


It took an additional click on Settings in the drop-down to get to Flash.  Thanks.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!