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Roku Xfinity stream won't work - error code tvapp-00231

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Roku Xfinity stream won't work - error code tvapp-00231

Not able to stream any xfinity channels via the ROKU Xfinity stream. It buffers and then displays Error message TVapp-00231. Able to stream other channels on roku (netflix, prime, etc.). 

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Re: Roku Xfinity stream won't work - error code tvapp-00231


@lpn4 wrote:

Not able to stream any xfinity channels via the ROKU Xfinity stream. It buffers and then displays Error message TVapp-00231. Able to stream other channels on roku (netflix, prime, etc.). 


if still having issue, unplug the power cable on your gateway/modem for 2-3 minutes and plug back in. when it fully reconnects, try again. working?



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Re: Roku Xfinity stream won't work - error code tvapp-00231

I'm suddenly having the same issue and error code. Any help?
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Re: Roku Xfinity stream won't work - error code tvapp-00231


@BThomas3 wrote:
I'm suddenly having the same issue and error code. Any help?

are you at home connected to your own home wifi (not on a VPN)?



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Re: Roku Xfinity stream won't work - error code tvapp-00231

I am also having this issue while trying to watch the debate!

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Re: Roku Xfinity stream won't work - error code tvapp-00231


@buchananj29 wrote:

I am also having this issue while trying to watch the debate!


are you at home connected to your own home wifi (not on a VPN)?



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We ask that you post publicly so people with similar questions may benefit from the conversation.
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