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1 Message
Roku Xfinity Stream App Issue - createDrmSession.403-102 error
Had my service installed on 5/9/19 and the Roku Xfinity Stream App was working fine. Tried on 5/11/19 and keep getting error code createdrmsession.403-102. Tried contacting Xfinity phone support as was on the phone for over 2 hours. My issue still has not been resolved - any help would be greatly appreciated.
XfinityKenF
Official Employee
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8K Messages
5 years ago
edwinng128, thanks for posting about your error code on the Stream app via Roku. Which Roku are you using? Are you also using your own modem (non-Comcast rented) in your home to provide the internet connection?
Ken
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ms64
New Poster
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4 Messages
5 years ago
I have the same exact problem
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