We sincerely apologize for your experience while attempting to watch NBC. This is a known issue that we are actively working with NBC to resolve.
In the meantime, as mentioned by user @snazzyt, you are able to use your Xfinity username and password to view NBC content directly on their website or app. We appreciate your time and patience while we work to get this resolved as soon as possible.
snazzyt
New Poster
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1 Message
6 years ago
Try logging in thru https://www.nbc.com/live instead of the xfinity streaming site.
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Rustyben
Expert
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24.6K Messages
6 years ago
what is the rest of the error code (might be at bottom of page). In what country is your device you are using?
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CCJessie1
Retired Employee
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5.9K Messages
6 years ago
@karenpooh77,
We sincerely apologize for your experience while attempting to watch NBC. This is a known issue that we are actively working with NBC to resolve.
In the meantime, as mentioned by user @snazzyt, you are able to use your Xfinity username and password to view NBC content directly on their website or app. We appreciate your time and patience while we work to get this resolved as soon as possible.
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