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Attempting to resume

New Poster

Attempting to resume

I am constantly after playing any show from chrome or edge always receiving a we've encountered an error and attempting to resume message

Official Employee Digital Care

Re: Attempting to resume

Hi @vkphill

 

Thank you for using the Xfinity Forums. We apologize for the experience you're having while trying to stream. Let's take a deeper look into this to see if we can find the cause.  

 

What type of laptop or PC are you using? Are you connected to your in-home WiFi network when this happens? Have you recently upgraded or swapped your modem? 


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New Poster

Re: Attempting to resume

STREAMING NOT WORKING

New Poster

Re: Attempting to resume

MAC

 

NOT HOME

New Poster

Re: Attempting to resume

MAC

 

AWAY FROM HOME