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Amount of % of recordings disappeared

New Poster

Amount of % of recordings disappeared

2 days ago I was looking at the Xfinity stream online and the bar that showed the percentage was on there. Then yesterday I was looking again online at the stream page page and that dissappeared. That was very helpful in knowing how ful the DVR was. Our home DVR never goes above 62% full however when looking online it always said 90% full. There is a huge discrepancy between what I am seeing online and on my home DVR box. I am not happy that feature was taken away. Is there a way to accurately know how full the DVR is now?
Frequent Visitor

Re: Amount of % of recordings disappeared

I wish I had an answer for you.  It is my belief that the amount of recordings that we are allowed to save on the DVR (in the cloud) is larger than the number of recordings that are allowed via Xfinity Stream, which I view on my laptop.  I don't watch on my phone, so I don't know what happens there.  This makes no sense to me, but it has been consistent as long as I've had Xfinity Stream, which is at least a couple of years.  Two days ago it said my Xfinity Stream was about 45% full--at the same time,  when I looked at my recordings on the DVR via my television, it was only about 30% full. 

 

Yesterday, the percentage  of recordings was no longer available on Xfinity Stream.  This is important information.  We need it back.

Frequent Visitor

Re: Amount of % of recordings disappeared

Agree we need it back and it should also be back on the actual streaming devices (ipad, iphone, etc).  They removed from there a while back. 


@Peachykath wrote:
2 days ago I was looking at the Xfinity stream online and the bar that showed the percentage was on there. Then yesterday I was looking again online at the stream page page and that dissappeared. That was very helpful in knowing how ful the DVR was. Our home DVR never goes above 62% full however when looking online it always said 90% full. There is a huge discrepancy between what I am seeing online and on my home DVR box. I am not happy that feature was taken away. Is there a way to accurately know how full the DVR is now?

 

New Poster

Re: Amount of % of recordings disappeared

It's gone for me too so it's likely gone for everyone.

 

The percentages available for stream and home have always been different. I can record over a hundred hours of programming on my dvr, but only about the last 55 hours is available to stream and would be considered 100% full via the streaming app. The only way I know I'm close to streaming capacity now is by counting how close I am to that 55 hour level.

Silver Problem Solver

Re: Amount of % of recordings disappeared


@Noname68 wrote:

It's gone for me too so it's likely gone for everyone.

 

The percentages available for stream and home have always been different. I can record over a hundred hours of programming on my dvr, but only about the last 55 hours is available to stream and would be considered 100% full via the streaming app. The only way I know I'm close to streaming capacity now is by counting how close I am to that 55 hour level.


Another thread in this forum states it is no longer available in the app.

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Frequent Visitor

Re: Amount of % of recordings disappeared

I know it hasn’t been showing on the app but the % full was showing when you used the internet version which has now been deleted. How do she find it now?

New Poster

Re: Amount of % of recordings disappeared

That's common knowledge. They made the app less functional a while ago. They decided to follow suit with the online stream site and gave subscribers less functionality

Frequent Visitor

Re: Amount of % of recordings disappeared

I understand that, I am talking about the web version
Frequent Visitor

Re: Amount of % of recordings disappeared

I think we all understand that they've taken away this functionality.  Some of us are not happy with it.

 

I have a follow-up question:  If I go beyond the number of recordings allowed for streaming, I assume that those recordings will still be accessible via DVR/TV.  If I delete some recordings while online, will any of the recordings that disappeared be available via streaming again?

Frequent Visitor

Re: Amount of % of recordings disappeared

The will not reappear in the cloud stream. When you delete, it makes room for new recordings for you to view.   I always try to watch the cloud recording‘s first to ensure that I can delete them and new ones will re-populate .

Frequent Visitor

Re: Amount of % of recordings disappeared

 I was also unhappy that they took away the percentage full on the Stream app but I was able to view the percentage full when I used the web version. As of this past Saturday, the % full has been removed from the web version.

Frequent Visitor

Re: Amount of % of recordings disappeared

DVR (in the cloud) is larger than the number of recordings that are allowed on the Xfinity Stream app

Expert

Re: Amount of % of recordings disappeared


@Whyme11 wrote:

DVR (in the cloud) is larger than the number of recordings that are allowed on the Xfinity Stream app


i believe you mean the DVR in the home is larger. the cloud DVR is the stream app source and is last 60 hours.



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Frequent Visitor

Re: Amount of % of recordings disappeared

Yes, I know that, but now I no longer know how much room is left on my Xfinity Stream. 

Frequent Visitor

Re: Amount of % of recordings disappeared

I believe that they are both actually in the cloud, but yes, I'm talking about Xfinity Stream.  I just don't understand why the information telling us what percent of that space is used is now no longer available.