About serenefifty1

When should we have an update and a "fix" to this problem? Thanks ... View more

@Peachykath wrote: 2 days ago I was looking at the Xfinity stream online and the bar that showed the percentage was on there. Then yesterday I was looking again online at the stream page page and that dissappeared. That was very helpful in knowing how ful the DVR was. Our home DVR never goes above 62% full however when looking online it always said 90% full. There is a huge discrepancy between what I am seeing online and on my home DVR box. I am not happy that feature was taken away. Is there a way to accurately know how full the DVR is now? @Peachykath wrote: 2 days ago I was looking at the Xfinity stream online and the bar that showed the percentage was on there. Then yesterday I was looking again online at the stream page page and that dissappeared. That was very helpful in knowing how ful the DVR was. Our home DVR never goes above 62% full however when looking online it always said 90% full. There is a huge discrepancy between what I am seeing online and on my home DVR box. I am not happy that feature was taken away. Is there a way to accurately know how full the DVR is now? Xfinity:  When will we have a way to see the %age so that we can manage our streaming? ... View more

I'm sorry to start off venting, but I promise, there is a good outcome,. I never received call back on my ticket to 2nd level.  After the usual hour trying to find ticket and then another 1/2 on hold with 2nd level, within 10 minutes, 3 issues cleared up.  It was the new xfi gateway that caused my telephone number to deactivate as far as caller id showing on the tv and this also caused all my phone history in Xfinity Connect to disappear.  2nd level can fix.  Also, this caused me not to be able to set up nomorobocall.  They are now all working. ... View more

I have same problem after installing new modem.  Supposedly there is a ticket to 2nd level that I was suppose to receive a call back within 24 hrs. which was 96 hours ago.  Another issue that I discovered, that I was hoping to talk to 2nd level about, is now on the Xfinity Connect App, all my old call information is gone and there is a message that "Your Xfinity Digital Voice service was recently changed.  To learn more, go to ...   @eliajad wrote: After upgrating my plan I don't have anymore caller ID display on the TV screen. I talked to three diferent customer service representotives but they couldn't find what is wrong. Voice over IP is provisioned and voice notificatin is on. Any advice?   ... View more