Community Forum

xfinity locking up

Highlighted
New Poster

xfinity locking up

in the last 2 days my xfinity will simply lockup, go to black, then display an error message saying it is having trouble connecting to the internet.  No recovery is possible.  I power everything down and restart. This works for a while then lather, rinse, repeat.

 

Anyone else experiencing this?

Highlighted
Problem Solver

Re: xfinity locking up


@gspalding wrote:

in the last 2 days my xfinity will simply lockup, go to black, then display an error message saying it is having trouble connecting to the internet.  No recovery is possible.  I power everything down and restart. This works for a while then lather, rinse, repeat.

 

Anyone else experiencing this?


No, not at all. You might want to call Comcast. It could be your set top box. Good luck!

Highlighted
Contributor

Re: xfinity locking up

Many many people have experienced this. recently  Calling Comcast is pointless, it is a firmware issue.  See:  https://forums.xfinity.com/t5/X1/RDK-03033-Errors/m-p/3333709