xfinity locking up

in the last 2 days my xfinity will simply lockup, go to black, then display an error message saying it is having trouble connecting to the internet. No recovery is possible. I power everything down and restart. This works for a while then lather, rinse, repeat.

Anyone else experiencing this?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

MikeB39A

Problem Solver

•

692 Messages

5 years ago

@gspalding wrote:

in the last 2 days my xfinity will simply lockup, go to black, then display an error message saying it is having trouble connecting to the internet. No recovery is possible. I power everything down and restart. This works for a while then lather, rinse, repeat.

Anyone else experiencing this?

No, not at all. You might want to call Comcast. It could be your set top box. Good luck!

0

lettuced

Contributor

•

21 Messages

5 years ago

Many many people have experienced this. recently Calling Comcast is pointless, it is a firmware issue. See: https://forums.xfinity.com/t5/X1/RDK-03033-Errors/m-p/3333709

0

X1

gspalding

xfinity locking up

MikeB39A

lettuced

New to the Community?