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x1 doesn't work in another room

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New Poster

x1 doesn't work in another room

i moved my x1 dvr box from 1 room to another is about 50ft away from the original i also moved my modem and neither one will pick up a signal on the cable line, however my digital adapter box works on the same cable line what can i do to resolve this without a tech coming out
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Diamond Problem Solver

Re: x1 doesn't work in another room

Take a look at your cables/splitter etc. DTA’s don’t need a very strong signal to work, modem and X1 boxes do. Or you have the modem/X1 hooked up wrong

I am a Retired Official Comcast Employee
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