Community Forum

using mute but having text dialog across bottom

New Poster

using mute but having text dialog across bottom

On my old Xfinity box I could mute a show or news cast and read the dialog text  across the bottom. But not no more. It seems all I can do is have Closed Captioning on all the time even with sound.

Please let me know if there is a way to get the old way back. Thank you

 

Silver Problem Solver

Re: using mute but having text dialog across bottom


@virginianeal wrote:

On my old Xfinity box I could mute a show or news cast and read the dialog text  across the bottom. But not no more. It seems all I can do is have Closed Captioning on all the time even with sound.

Please let me know if there is a way to get the old way back. Thank you

 


I'm able to use my remote's mute button and have CC on.  I can toggle sound off and on while having CC on.


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!