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unable to get my TV to work with my internet connection

XFSETUP-96C6
New Poster

unable to get my TV to work with my internet connection

Tv and internet
CCAndrew
Diamond Problem Solver

Re: unable to get my TV to work with my internet connection

Are you having a cable box issue, a tv issue or internet issue? Your forum username is also what’s on a gateway before the SSID and password are changed. You need more/any details

I am a Retired Official Comcast Employee
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ComcastMichele
Official Employee

Re: unable to get my TV to work with my internet connection

@XFSETUP-96C6 Thanks for taking the time to reach out to us regarding connecting your tv to your internet connection. We would love to assist you. Are you able to supply any further details such as what error you are getting when attempting to connect to the internet through your tv? Is your TV wifi capable or are you attempting to connect through an ethernet connection? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!