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tv

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tv

Hi, I have error code RDK-03004.  I have done all the normal procedures as told by online chat and nothing worked. They refreshed everything also.  I have 3 tv's with boxes and this is effecting only one of them.   What can I do without having a tech. come to my house. Last year the tech was here for 7 hours (no exageration)  He never figured out the problem but I did after he left.    Hope someone can help me.

Diamond Problem Solver

Re: tv

That means there’s no live signal. Temporarily move a different box there to see if it’s the box or cable outlet

I am a Retired Official Comcast Employee
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New Poster

Re: tv

I went and got a new box for that tv and it still was doesn't work.  I'll try what you said too though. Also I tried using our converter box and that doesn't work. I put our old tv and its converter box in that same room and connected it with that same cable and that old tv worked but my big flat screen doesn't.