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tv freezing

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tv freezing

What can I do for my tv's that freezes? I have restarted the boxes and that did not work. The technican came and after a day the tv's started freezing again.

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Silver Problem Solver

Re: tv freezing


@msh52 wrote:

What can I do for my tv's that freezes? I have restarted the boxes and that did not work. The technican came and after a day the tv's started freezing again.


I found using the online system refresh worked for me.

https://www.xfinity.com/support/articles/x1-system-refresh


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Expert

Re: tv freezing


@msh52 wrote:

What can I do for my tv's that freezes? I have restarted the boxes and that did not work. The technican came and after a day the tv's started freezing again.


were you watching live TV? on-demand? recorded content? what error number/message popped up?



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