Regular Visitor
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1 Message
shrunken images on certain channels
On some channels images are severely schrunken to a thumbnail size. There are large black rectangles surroinding the images. Most channels are being displayed OK. I reset the Xfinity box a couple of times already but that did not make any difference. I have not seen anything like it before. Any suggestion how to deal with it would be appreciated. Thanks.
Rustyben
Expert
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24.6K Messages
5 years ago
if you are speaking of X1 set top box, are the channels HD or SD? do you have the paid HD charge on your monthly billing?
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