Community Forum

remote confusion!

kgjohnson
New Poster

remote confusion!

I very seldom watch network tv and I don't remember how to use the xfinity remote to run my television.  Help!

Rustyben
Expert

Re: remote confusion!


@kgjohnson wrote:

I very seldom watch network tv and I don't remember how to use the xfinity remote to run my television.  Help!


change your Tv's HDMI input to the port the cable box is connected. the cable box should be on. if not press the power button on your remote (not the TV power if any). video appears? 



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
CCAndrew
Diamond Problem Solver

Re: remote confusion!

https://www.xfinity.com/support/articles/get-to-know-xr11-remote

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!