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pixelating channels

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New Poster

pixelating channels

Two channels, 3 and 10 (NBC, ABC) pixelated and sound cuts in and out so bad impossible to watch those channels. Talked over the phone and tech updated software and restrated my box. Still having the issue. Wha can be done?

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Diamond Problem Solver

Re: pixelating channels

Check all your connections are tight and in good condition, remove any unnecessary splitters and possibly have a tech out.

I am a Retired Official Comcast Employee
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