- I received a new X1 DVR yesterday, and the fan noise on this box is very loud. Can I swap it for a quieter model? I saw people mention the XG1V4 box in the forums as being nearly silent. Can the new box be sent to me or do I have to go the local office in person?
promoted your off-topic reply to a separate thread. take it to your local xfinity store to get a replacement. consider asking for an HD version of the DVR (version 4).