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5 Messages
extreme pixelation in the evening
WHY do I lose reception every day from about 4-5 pm until 9-10 pm?
My display is extremely pixelated, the sound is garbled. This is true of all channels, although I can watch shows that are available from a specific service with no problem. Any shows dvr'd during this period have the same pixelation.
I have checked every single indoor cable connection. Sometimes resetting the x1 box will work for a while, I have unplugged the tv, the x cable box, and I've done refresh as well as reset.
Sometimes the Comcst lab shows tht i have "good" reception, sometimes "low". There si actually no correlation.
Rustyben
Expert
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24.6K Messages
6 years ago
you need a service call scheduled during that time.
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CCAndrew
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25.9K Messages
6 years ago
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smallsatori54
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5 Messages
6 years ago
It is worst after dark. Pretty sure they don't do service calls after 5 pm.
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smallsatori54
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5 Messages
6 years ago
for what it's worth it's better now as the temps are decreasing. It was worse (ie starting at about 3 pm and occaisionally during the noon news broadcast) when our afternoon/evening temps were in the 80's-90's.
Is there some common rpoblem in transmitters that is temperature related?
It ony very rarely rains here in NM, so it doesn't seem to be storm or humidity related.
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CCAndrew
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6 years ago
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smallsatori54
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5 Messages
6 years ago
All channels
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CCAndrew
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25.9K Messages
6 years ago
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