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channel guide not working

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channel guide not working

why doesnt my guide work on my remote 

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Re: channel guide not working

we had this happen to one box (XG1) night before last.  Issue was resolved after restarting it which took a bit longer than usual.

 

Xfinity button - Settings (gear icon at far right) - Device Settings - Power - Restart (very bottom) then Restart to confirm.

 

know it is just workaround but solved here ... good luck!