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Thursday, June 4th, 2020 10:00 AM
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why doesnt my guide work on my remote
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Contributor
28 Messages
5 years ago
we had this happen to one box (XG1) night before last. Issue was resolved after restarting it which took a bit longer than usual.
Xfinity button - Settings (gear icon at far right) - Device Settings - Power - Restart (very bottom) then Restart to confirm.
know it is just workaround but solved here ... good luck!
lcarydenver
Contributor
•
28 Messages
5 years ago
we had this happen to one box (XG1) night before last. Issue was resolved after restarting it which took a bit longer than usual.
Xfinity button - Settings (gear icon at far right) - Device Settings - Power - Restart (very bottom) then Restart to confirm.
know it is just workaround but solved here ... good luck!
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