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Xre 09016

New Poster

Xre 09016

I keep getting the above error code when trying to pair the remote. I tried restarting the box and removing the batteries from the remote and making sure they were good. It will not let me pair the remote to my reciever and it's highly frustrating.
Diamond Problem Solver

Re: Xre 09016

Try to manually search for the receiver code and see if you get the same thing

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New Poster

Re: Xre 09016

How do I manually search for the reciever code?
New Poster

Re: Xre 09016

I'm having the exact same issue as well.  It started when we needed to switch 2 TVs w/their boxes around in our house.  One TV requires one of the bigger boxes due to the type of cables it needs.  The other TV can use the small box w/the HDMI.  Neither TV will now allow me to program the remote to work with it.  

Silver Problem Solver

Re: Xre 09016


@Jacob_coker wrote:
How do I manually search for the reciever code?

You can also try this:

https://www.xfinity.com/support/remotes


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I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Silver Problem Solver

Re: Xre 09016


@pploski wrote:

I'm having the exact same issue as well.  It started when we needed to switch 2 TVs w/their boxes around in our house.  One TV requires one of the bigger boxes due to the type of cables it needs.  The other TV can use the small box w/the HDMI.  Neither TV will now allow me to program the remote to work with it.  


Which X1 boxes do you have?

https://www.xfinity.com/support/articles/x1-hub-vs-companion-box


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
New Poster

Re: Xre 09016

That worked. Thanks!


@RobertWy wrote:

@Jacob_coker wrote:
How do I manually search for the reciever code?

You can also try this:

https://www.xfinity.com/support/remotes